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Case Management

Most of the people we serve have underlying issues that need to be addressed. Case Managers work to identify these issues and assist clients in establishing a game plan for success; this kind of support is one of the critical factors in overcoming the condition of homelessness.

Outreach:  Outreach is conducted in partnership with the Homeless Health Care Clinic to provide care to our homeless camps around the city.

Program:  We operate three onsite case management intensive programs; all three are funded through grants from HUD.

  • SAFAH (Supplemental Assistance for Facilities to Aid the Homeless) is a program to assist domestic violence victims and their children with the transition from shelter to permanent housing.  Life-skills classes, supportive services and interactive case management are all a part of the process.  Every effort is taken to ensure success in permanent housing.  At least 52 families are assisted every year.

  • FHLC (Family Housing and Learning Center) is a ten unit transitional housing complex for families leaving the shelter system.  See the Shelter/Housing page for more information.

  • HELP II (Homeless Employment and Life-skills Program) is an employment and job training program.  See the employment page for more information.

General:  We also offer more general case management, for those unsure of where to begin.  General case managers make referrals to programs once the client’s needs have been identified.

In addition to operating our own programs, we partner closely with the Homeless Health Care Center (HHCC), a comprehensive onsite medical clinic offering case management, substance abuse treatment and mental health services to the homeless of our area. The HHCC is operated by the Hamilton County Health Department and was the nation’s first freestanding Joint Commission on Health certified clinic for the homeless.

HHCC programs include VIP, Victory in Progress, an outpatient substance abuse treatment program. AA and NA meetings are held in the VIP room from 9:00-10:00am Monday through Friday.